This is a customer service tip so fundamental I can’t believe I am writing about! But here I go… I discovered a new fashion boutique during a recent holiday in Noosa. I was in the change room trying a great new pair of jeans and heard the staff member say “hello, how are you today?”
Archives for December 2015
Bad Customer Service: 7 Things A Customer Should Never Have To Ask
Bad Customer Service stories still shock me… A friend of mine recently told me a bad customer service story about him walking into a business early in the morning, only to be met with a firm “we’re closed.” He was quite shocked. Shocked because the opposite appeared true from the outside looking in – the
